I have now used Integrated Surroundings on two occasions, one on a new construction and one for a system remodel. In both cases the job could not have been done any better. From the design phase to installation to the after sale service the pro’s at Integrated Surroundings could not have been more helpful. I’d recommend them to anyone and they are the only company I’d ever use for my home audio/video needs.
Following our 2013 due diligence and extensive design/budgeting work with Integrated Surroundings, we were gratified over the duration of 2014 to find that Integrated Surroundings was equally dedicated to quality and proficient at all aspects of home automation and audio/visual installation and configuration.
What surprises we experienced were pleasant. For example, we specified stringent security, reliability and performance requirements with low expectations all would be met. To meet our requirements, Integrated Surroundings assembled and managed a comprehensive low voltage team of themselves, RealTime IT, and Smith Security. They also cooperated well with our builder, Acorn Fine Homes; the high voltage contractor, Ken’s Electrical Service; and our estate-wide surge suppression vendor, Surge Suppression, Inc.
Four months after move-in, in April 2015 we are most pleased to report that Integrated Surroundings and their team exceeded our expectations and simply delivered – completely and well. Across four separate structures, the entire, almost completely hidden home automation, audio/visual, security, and “business grade” network systems function — every day in every way. Further, throughout the inevitable startup and “settling in”/tuning process, Integrated Surroundings has been consistently highly responsive and effective.
Above all, we are grateful to Integrated Surroundings and their team for making it so easy to operate our complex systems. From 2013 and throughout all of 2014, a major concern was ensuring that “tech challenged” household members would be able to enjoy the investment. Integrated Surroundings delivered a user interface that even our most tech challenged household member now finds “easy” and “indispensable”.
We would highly recommend Integrated Surroundings to anyone considering a significant investment in quality/reliable home automation with fully integrated security and audio/visual subsystems.
When my original installer closed up shop, I was concerned about finding someone who could take on a system customized by someone else. Not only was Will and his team able to quickly get up to speed with my system, they almost immediately improved it! They are a great resource and are always happy to help in any way they can. It would be my pleasure to recommend them to anyone.
When my wife and I decided to invest money into our home audio system, our builder Les White from Acorn Construction highly suggested working with William Shaw from Integrated Surroundings. It was a true pleasure to work with William and his entire team at Integrated Surroundings. The whole experience was pleasant from the proposal process to our home installation. William’s team was extremely professional and took the time to answer all of our questions. Our only regret was not knowing about Integrated Surroundings and upgrading our home audio sooner than we did…
I purchased a very large condo in Florida that came with a high end home automation system that never performed as I expected. I heard of Integrated Surroundings and Will. I asked Will to come to the condo and make suggestions on just installing automated sun shades. Will looked at our entire system and made recommendations that would improve our situation. We installed the Control4 system. It has been an amazing experience watching Will and his staff integrate the new Control4 equipment with some of my original compatible equipment . I can now control nearly everything in my condo from my cell phone or I-pad. Will has been a pleasure to work with and I would recommend Will and Integrated Surroundings to everyone in need of home automation.
Integrated Surroundings provides the highest level of customer service combined with the most sophisticated knowledge of technological features in residential applications. I never hesitate to send my clients to Will Shaw and his team and encourage them to do so early in the building and remodel process. They take the time to educate homeowners on the best solutions for their needs and work with my team to ensure the applications are aesthetically pleasing, which is not always the case! Not limited to audio visual systems, Integrated Surroundings has installed security systems, solar shades and motorized drapery rods into my projects. The result of their services gives my clients comfort and ease in managing their homes, which is such a gift.
When my wife & I purchased a large house on the lake in Woodbine Springs to renovate, we knew we wanted our audio/video system to be top notch and suitable for entertaining. Integrated Surroundings came through with that and more! Will Shaw met with my contractor, Heath Kelly Construction, & I several times to design exactly what we were looking for! They stayed in constant contact with us both and adapted quickly to any changes that had to be made. The head technician, Nick, was punctual, polite & very squared away. The result is a top notch system both inside and out with the flexibility to add or upgrade whenever I see fit. Our family beyond pleased with the entire install!
I have had the pleasure of working with Will Shaw for over 4 years and now, the elite team members, of Integrated Surroundings for the past two years. We, at DSTUDIO, have been tremendously pleased with our experience time and time again. Recently, Will Shaw has gone beyond design expectations once again designing a custom residential flat screen enclosure as an art piece. Integrated Surroundings team members are all trustworthy, accommodating, and work overtime to assure clients their equipment is installed and working properly 24/7. I highly recommend them!
DSTUDIO Architectural & Interior Design,
Working with Integrated Surroundings has been nothing but a great experience, They operate with values and they’ve built a solid company culture. We wanted a system that worked consistently and that was user friendly and they delivered on both, Everybody in our house is able to operate the system with ease and we’ve never had a problem since installation. You don’t find too many companies that under promise and over delivery and they are one of the few that do, I would recommend them to anybody.
World of Beer/Home Owner,
Integrated Surroundings owner Roy Pedersen and his team are the epitome of delivering value and customer service. They delivered a turn key solution to our family that was high tech and most importantly user friendly. They understand what relationships are all about. Always proactive with follow up letting our family know about new features for our home entertainment system.
Led by Will Shaw, my Integrated Surroundings team demonstrated consistent and reliable technical proficiency and excellence. From design and installation to instructional support and customer care, Integrated Surroundings created an enterprise solution that helped turn our newly constructed house into our home. Without reservation, I recommend Integrated Surroundings for all of your home automation and integration services.
After battling with another installation company for 10 months to get my audio system and wireless network to function properly. My wife and I became frustrated by the weekly interruptions in our schedule to meet for appointments that never fixed the problem. My neighbor, who has a very complex automated system said to call Will at Integrated Surroundings, so I did and what a different experience! Will came out and assessed my problems, his team implemented a solution in a timely manner, and spent extra time with my Wife and I to show us how to use everything. We have been enjoying our solid, reliable Wi-Fi network and audio system ever since. These guys are top notch and should be your only call for any Audio, Video, and Automation needs.
Integrated Surroundings designed and installed the electronics for our new house. The system does everything we could want. Our audio collection can be accessed in any room, the sound is great, the A/C , lights and security system can be regulated from my phone. There are no unsightly boxes or controls near the TV’s. Going out the door we push one button and all the house lights are turned off. At night we turn on certain outside lights automatically and the system adjusts for sundown and sunrise through the year. With our security cameras we can see all around the house from inside or around the world. It was a pleasure to work with Will and Roy. The design and installation were excellent, but the service was even better. If there is a problem, they make you a priority for service and are always available. I highly recommend Integrated Surroundings for your home automation needs.
As the owner of one of the largest home building companies in the panhandle of Florida, not only do our customers love what you can do for them from security to home theatre solutions, I can personally attest to having many of the features we offer our customers in my own home. It’s really a comfort when I can be sitting at a restaurant in another country and view different areas of our home on my phone. Not only does it make life easier and safer for my family, the personal service you offer when we have questions is second to none.
Paragon Custom Home Group/K.W.Homes - Builder/Home Owner,
Working with Will and the rest of the crew at Integrated Surroundings was a pleasure. They come up with a plan based on your budget and your needs without being pushy. Everyone at Integrated Surroundings is friendly and knowledgeable. If we have any future needs for technology on our current home or future homes, Will Shaw will be my first call.
Sprague Construction Company specializes in custom homes and our clients demand the best and most knowledgeable information when they consider their home entertainment systems needs and structural wiring. We had worked with Will Shaw when he was with another company because we could count on him to give us the quality information that our client deserved and the personal attention that we demanded. We followed Will to Integrated Surroundings and have been more than impressed with their Professional service and personal attention to our needs as well as those of our clients. We look forward to working with Integrated Surroundings on future jobs.
Sprague Construction - Builders/Home Owners,
Integrated Surroundings has helped me provide my customers with home automation technology that works. They are skilled in design, installation, and service of all types of audio, video, internet, lighting and shade controls, and home automation. In this rapidly changing world of technology it’s easy to chose the wrong product, system, or vendor. I can rely on the staff at Integrated Surroundings to make sure my customers get the right products and systems, installed properly, and serviced reliably. Their staff are highly professional, knowledgeable, and current in all home technology trends. I can’t afford for my customers to have problems with audio, video, and home automation so Integrated Surroundings makes sure my customers have a good user experience with their new home technology systems. I want my customers to enjoy their new homes and the technology systems in it, not fight with it and get frustrated with unreliable or unnecessarily complicated systems that don’t work well. Integrated Surroundings delivers on the promise of better living though technology and that’s why I chose them as my preferred home technology integrator.
Acorn Fine Homes - Builder,
“After meeting with several companies for estimates for our home sound system, we chose Integrated Surroundings. That was the best decision we made through our building process. Everyone that worked with us was polite, knowledgeable, and very respectful of our home.
They always showed up on time for all scheduled appointments and were very patient with us as we learned about our new system. I can’t imagine that anyone has ever had anything but a wonderful experience with Integrated Surroundings. I hope you consider them to install your system. You will NOT be disappointed!!”
Just want to say how pleased we’ve been with the work done by Integrated Surroundings. Will Shaw and his team are top notch professionals. Will was at our new home in Nature Trail the same day we called, discussing a variety of affordable options. We settled on a package of camera monitors (interior and exterior), lighting/fireplace switches, wall mounted control pads, thermostat, speakers (interior and exterior in four zones with a media bridge), TV mounting, automated door locks, and integration with the existing home alarm system. We eventually also had them integrate our Hue lights. It’s amazing what the complete system has done for our home and family. With automated door locking at set times, text messages when the front door is accessed, slow dimming scene lighting at the touch of a button (instant bedtime lighting!), or simply checking on the kids from work, I’m using and appreciating the Control 4 set up more and more every day. It’s like the first time you owned a smartphone; you don’t know how you ever managed without it.
We built our home from the ground up and, as anyone can tell you, it gets very frustrating dealing with delays and subcontractor issues over a two-year construction period. We can say without any hesitation that the great folks at Integrated Surroundings were the most professional crew we had in the house. They performed on schedule and, more importantly, delivered the promised capabilities within the budget quoted! Our house is now technologically ‘macked out’ but at the same time the technology is remarkably user-friendly, thanks to Integrated. Our home simply would not be the wonderful environment it is without the excellent work of the Integrated Surroundings team.
I can unreservedly give Will Shaw and his team at Integrated Surroundings my highest recommendation. Through two separate installations in two separate locations, Will and his team were unfailingly polite, professional, and efficient. I am an exceptionally particular person and a long time AV hobbyist. As such I had numerous questions during the design and implementation process. Will was patient and demonstrated a thorough knowledge of my options. He put together a proposal and completed the installation on time and on budget. His staff showed up when they said they would, completed the job professionally, and left the premises just as clean as when they arrived. As an additional bonus, when I have had questions arise subsequently, Will has made himself available and gone out of his way to give me all of the information that I needed. I have also referred several friends to Integrated Surroundings and they have all been happy with their experience. They are without question the best team in the area!
Blume Construction has been building custom homes in the Gulf Shores and Orange Beach area for over 25 years. We take pride in our quality of construction, which reflects directly on the sub-contractors involved. Integrated Surroundings has been one of the finest. We have worked with Will Shaw, and time and again, he has proven to be dedicated to providing our client with the best possible installation of their audio/video needs. We look forward to working with Integrated Surroundings on any upcoming projects.
To the team of Integrated Surroundings, we give you 5 stars regarding our entire project. In the construction of our new home, Will Shaw was able to recommend and educate us on the latest technological offerings ranging from internet, camera security, home theater, lighting and automated shades. We are extremely pleased with all the products we chose and most of all, the support after the install is second to none. If you are in the market for any upgrades to your home or new construction, rest assured they will do the job in the most professional manner and make your dreams a reality.
Will Shaw and his team at Integrated Surroundings have been awesome to work with. Integrated Surroundings designed my home theater room and living room for two different experiences. I can say that these two systems have never wavered in high performance and entertaining many guests. Will and the team at Integrated Surroundings have provided a level of service that is unmatched in the panhandle. They have kept equipment updated, software updated and been there for any other service related issues. Back in the day the gold standard for high end home theater was a company called All Pro Sound. In recent years it has become Integrated Surroundings. Thanks for the great home theater experience and incredible customer service.
“As an award winning custom homebuilder, my clients expect first quality workmanship in all components of their new home. Integrated Surroundings has been an important part of my team for many years, and I would highly recommend their services to anyone.”
West Calhoun Construction Co. – Builder/Home Owner,
Pensacola Opera was very pleased with William and the team at Integrated Surroundings. They were a pleasure to work with as we upgraded our a/v and sound equipment for our rehearsal hall, respecting our conservative budget and giving us exceptional service none the less. I highly recommend them!
Pensacola Opera Center,
“I would like to take the time to thank you and your company for the work you did on our house during the addition/remodel. I found you to be friendly and professional. As I am not the most technologically advanced person, I was most impressed with your service after the work was finished. You have been very helpful making sure we knew how to use all of the different wireless features. Thanks again. I would recommend you and your company to anyone without reservation”
“I have used Integrated Surroundings on both personal and business projects and have been very pleased with the final results. With technology changing rapidly, Will has done a good job of matching the available products with my needs. We have always finished on budget and on time with professional installations.”
Home/Business Owner Gulf Chrysler Dodge Jeep,
“Integrated Surroundings is one of the most professional and customer focused companies with which I have ever dealt. We talked with at least four other companies before we chose IG and there is no doubt in our minds that we selected the best. Will Shaw and the rest of the staff educated us on the available technologies, helped us select those that best fit our needs and then performed a quality installation of the equipment. They follow all this up with superb instruction on how to operate the systems. We highly recommend them for your sound, video and security needs.”
“In 2008, we decided to upgrade our televisions at the restaurant, and get rid of the tube televisions and the six remotes that controlled all the different brands. We received quotes from many companies for a system that we wanted to control all of our new 42 televisions and 16 satellites, using just one remote. Right off the bat, we were impressed with Roy and Integrated Surroundings. He seemed to know what he was talking about, and his pricing for the televisions and the system was very competitive. Even though they were a new company, we felt confident they were the right ones for the job. We were not disappointed. The finished product was above and beyond what we expected. And any small issues that arose after the installation were promptly taken care of by Roy and his staff. To this day, I know if there is an issue, Integrated Surrounding is just one phone call away from helping me. When it comes time to upgrade our entertainment system again, we will use Integrated Surroundings.”
Sidelines Sports Bar and Restaurant,
“My wife and I have been working with Integrated Surroundings for several years now. As a custom home builder, (Russell Home Builders) I have had the pleasure of dealing with them on many homes, including our own. My clients and I have been very happy with Roy and his team’s prompt and professional service. The products they have installed have performed very well and have enhanced our living experience. We have also had the opportunity to work with Integrated Surroundings on commercial projects as well. As the owners of Santino’s Pizza we have used them on our new build outs when opening new stores. They have supplied t.v’s, Mounts, structured wiring, and camera systems. All of these systems have worked together to help us monitor what is happening when we are not around and have made our customers eating experience better. I would definitely recommend Integrated Surroundings for any residential or commercial job in which their products and services could be used.”
Builder, Home Owner,
After getting quotes from several A/V companies in the area, Integrated Surroundings quote for our project was the best price by several thousand dollars on an $11,000 project. Their equipment installed was the same quality equipment as the other companies were offering and has been installed for over a year now and working great. The users of the equipment have given us nothing but good comments. Integrated Surrounding provided a quick professional install and has been there for us after the sale as well. We are very happy with Integrated Surroundings and are looking to do another project and will use them for that one too.
Saint Sylvester Catholic Church,
“Integrated Surroundings’ professionalism, quality of work and overall support have been nothing short of fantastic. We have worked with their team over the past few years on multiple projects and will continue to do so. We know we can count on them and would not hesitate to recommend or refer them to anyone in need of their services.”
“My wife and I recently finished a unique project in downtown Pensacola to finish a warehouse shell into a residential living space. I contacted several companies for our audio/visual work. I met with the representatives from each company several times. I selected Integrated Surroundings due to their professional proposal and due diligence on what we wanted and needed for the project. On every aspect of the project from the proposal to the installation they were all very professional and extremely helpful. Their customer service throughout the project and more importantly after installation has been outstanding!!! I highly recommend using Integrated Surroundings for all your audio/visual needs!!!”
“I have had great success with the installation. I keep getting great feedback from our congregation on the system. And, I love that matrix. We have used it in different configurations and it performs very well. Thanks again. I will recommend you guys to others.”